Data Deletion Instructions

Last updated: July 24, 2025

For Shopify Store Owners

If you installed SonarBloom as a Shopify app and signed in with Facebook, you can delete your data by following these steps:

  1. Go to your Facebook account settings
  2. Navigate to "Apps and Websites"
  3. Find "SonarBloom" in your connected apps list
  4. Click "Remove" to delete the app and all associated data

For Influencers and Creators

If you received a form from a brand to connect your Instagram Creator account to SonarBloom and provided access to your posts, stories, and reels insights:

  1. Go to your Instagram account settings
  2. Navigate to "Privacy and Security"
  3. Select "Apps and Websites"
  4. Find any connected apps related to the brand that sent you the form
  5. Remove the app connection to revoke access to your data

Alternative: You can also email us directly with your Instagram username and the brand name that sent you the form, and we will remove your data from our system.

Manual Deletion Option

If you need assistance or prefer to contact us directly, you can email us to request data deletion:

Email: [email protected]
Subject: Data Deletion Request
Include: Your name and Facebook account details

What Data is Deleted

When you delete your data connection to SonarBloom, the following information is removed:

For Shopify Store Owners:

  • Your Facebook account connection to SonarBloom
  • Instagram/Facebook business account data
  • Social media mentions and analytics data
  • Communication history and app preferences

For Influencers and Creators:

  • Your Instagram Creator account connection
  • Posts, stories, and reels insights data
  • Instagram Graph API access permissions
  • Form submission data and contact information
  • Analytics and performance metrics from your content

Questions or Support

If you have any questions about data deletion or need assistance, please contact our support team:

Support Email: [email protected]
Response Time: Within 24 hours during business days