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Privacy Policy

Effective Date: July 24, 2025

1. Who We Are

Sonar Bloom App LLC operates the Sonar Bloom platform. The Service helps brands monitor and engage with social‑media mentions and run influencer collaboration programs.

2. Scope

This policy explains our data collection practices for:

  • Brand owners connecting Facebook/Instagram accounts
  • Creators connecting Instagram Professional accounts
  • Automatic data received from Meta Platforms

3. Information We Collect

We collect the following types of information:

  • Account basics
  • Brand mentions
  • Optional insights
  • Direct-message thread metadata
  • Technical data

4. How We Use Information

We use the collected information for:

  • Displaying mentions and metrics
  • Facilitating collaboration between brands and creators
  • Maintaining platform security

5. Data Sharing & Service Providers

We share data with trusted vendors who are contractually bound to protect your data and use it only as directed by us.

6. Legal Bases

Our processing relies on legal bases including consent, contract performance, and legitimate interest in providing our services.

7. Data Retention & Deletion

We retain your data according to the following schedule:

  • Mentions are deleted 30 days after account disconnection
  • Story content is cached for 24 hours only

8. Security Measures

We employ comprehensive security measures including:

  • Encryption of data in transit and at rest
  • Access controls and authentication mechanisms
  • Regular security testing and assessments

9. Your Rights

You have the right to access, correct, delete, or port your personal data. Contact us to exercise these rights.

10. International Transfers

We store data on US servers and use appropriate legal transfer mechanisms to protect your data across borders.

11. Children

Our service is not directed to children under 13. We do not knowingly collect personal information from children under this age.

12. Changes to This Policy

We may update this policy with notification to users when changes are made.

13. Contact Us

For privacy questions, contact our Data Protection Officer: